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GO BEST Express

Cancellation Policy

GO BEST Express Cancellation Policy


We’re sorry we won’t get the chance to serve you.

We understand your travel plans may change. With that in mind, GO BEST Express has a very simple cancellation policy: regardless of whether you made your reservation online or direct via phone, just give us 4 hours notice prior to your pickup time and we will give you a full* refund.

Unfortunately, GO BEST Express cannot refund payment if cancelled with less than 4 hours notice prior to pickup time or in the event of a no-show.

Refunds will be issued within 48-72 business hours.

We hope to see you traveling with GO BEST Express again!

*In the event of a cancellation of an unused partial round trip ticket your refund will be based on the difference of the regular one way ticket price.


If your plans change and you need to reschedule your reservation just call us @ 314-222-5300 or toll free @ 877-STLGOVAN (785-4682) and one of our Reservation Specialists will be happy to assist you.